TIA Member Spotlight:

TIA Welcomes one of its newest members, IncrediTek, Inc.!

IncrediTek, Inc. provides program management, asset management, engineering, installation, provisioning, commissioning, and maintenance support services to the telecommunications industry. IncrediTek maintains a professional, highly trained, and disciplined force of engineers and installers. Headquartered in Bel Air, Maryland, IncrediTek, Inc. is a Service Disabled Veteran Owned Business that deploys throughout the United States .

Our approach is simple: "We Put Quality Into our Network". Our founding principles include our commitment to providing top of the line services with the highest levels of integrity, workmanship and quality.

Adam Pattisall - President & Chief Executive Officer, IncrediTek.

Mr. Pattisall is the founder and has served as President and Chief Executive Officer of IncrediTek since its inception in October 2004. Prior to IncrediTek, Adam served in multiple positions with Chromatis / Lucent Technologies to include Director, Customer Service and Support for the Metro Optical Networking Group and the Optical Sales Lead for the Verizon Customer Team. Adam served as the Director of World-Wide Service & Support for CIENA from December 1995 to December 1999 and has over 19 years of experience in the telecommunications industry, including his positions at Fujitsu and the United States Army Sat-Com Commands in Okinawa , Japan and Ft. Meade , Maryland .

Adam sat down with PULSEOnline to further describe IncrediTek's offerings:

1. Please give us a brief history of Increditek, Inc. and how it fully understands the challenges facing service providers today by offering an end-to-end solution for central office engineer, furnish and install (EF&I) services.    

IncrediTek was formed in 2005 with the support of Martin O'Callaghan, Jason Unkle and Brian Eisenhuth. Our niche was simple; provide faster deployment for new services on existing networks. In most cases these services were same day or next day. We were able to maintain extremely high quality and exceed every expected due date. Also, by keeping overhead low we found our service offering could be offered at lower rates while meeting our internal business objectives.  This model put us in a position to take larger projects and begin to diversify our revenue with multiple clients and expand the product inventory. If you hold the inventory for the long-lead items and have a competitive service offering you stand a good chance of doing the project.

2. Give us an overview of the Supply Chain Management and System Implementation services that Increditek provides. 

It's no secret most products are now manufactured overseas.  We made it clear we were willing to take the risk to stock the long-lead items to support the emergency requirements of the network. By keeping them this side of customs we put ourselves in a position to be considered for the build.

3. As a Disabled Veteran Business Enterprise (DVBE), tell our readers how this program has provided you with additional opportunities .

We created a valuable service solution first and strived to prove our value to the customer. Being certified as a Disabled Veteran Business opened the doors to Supply Chain Management.

4. Tell us the value you gain from your TIA membership.

The personal and professional relationships we form with other TIA members.

< Back to Top >